The Code of Ethics of the NATIONAL ASSOCIATION OF REALTORS® is the promise to the public that when dealing with a real estate agent that is a REALTOR®, you can expect honest and ethical treatment in all transaction related matters. Only REALTORS® pledge to abide by the Code of Ethics and only REALTORS® are held accountable for their ethical behavior.
Some of the basic principles of the Code of Ethics include:
- Absolute fidelity to clients
- Avoiding misrepresentation and concealment of pertinent facts to clients and fellow brokers
- Respecting other agency relationships
- Cooperation with other brokers and hearing panels
- Making your true position known by disclosing your agency relationship to all parties involved in the transaction along with any self-interest or dual representation
- Safeguarding entrusted funds
- Assuring that agreements and commitments are in writing
- Providing equal, competent service to all
- Portraying a true picture in advertising
- Not engaging in the practice of law
Ethics complaints serve to educate members as well as provide a disciplinary process when violations have occurred. Any person having reason to believe that a member is guilty of any unethical conduct subject to disciplinary action may file a complaint in writing (see form below) with the Local Board/Association of REALTORS® that the member holds membership in. It is the policy of the Southern Adirondack REALTORS® (local association) to offer Ombudsman and/or Mediation services prior to commencement of a formal hearing process.
If you are interested in filing a Code of Ethics or Arbitration Complaint as set forth in the Code of Ethics and Arbitration Manual of the National Association of REALTORS® here is some additional information that you may want to know before you file an ethics complaint.
For information and instructions on filing an ethics complaint, please contact Luisa Craige-Sherman, Association Executive & Professional Standards Administrator via email or by calling her at the SAR office 518-798- 3425.
- Before you file an Ethics Complaint
- NAR Ethics Complaints, Aribtration Requests, & Related Information
Links to Information & Specific Forms about Filing an Ethics Complaint, Mediation Request and Arbitration Request.